1. General Policy

Refunds and returns are managed by individual vendors.

2. Eligibility

Returns may be accepted if:

• Product is damaged or defective
• Wrong item delivered
• Request is made within the vendor’s return period

3. Process

• Contact the vendor directly
• Provide order details and reason for return
• Follow vendor instructions

4. Refund Timeline

• Refunds are processed by vendors
• Timeframe may vary depending on payment method

5. Non-Refundable Items

Some items may not be eligible for returns (as per vendor policy).

6. Platform Responsibility

TrueSource Affiliate Network is not responsible for:

• Product quality
• Refund delays
• Vendor disputes